The second-hand marketplace Users Share Frustration About Size Changes

Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

The popular resale platform has revised its measurement guidelines for women's and children's clothes failing to inform every member regarding the update.

Social Media Response

Many shoppers and sellers are posting online stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.

The platform stated the updated approach better aligns with comparable marketplaces.

The platform has recommended to examine their items and manually change the size if necessary, which has left users frustrated.

Sizing System Changes

Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The revised method features a letter with a size spectrum like S/UK 8-10.

In some cases, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.

Member Stories

Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she said.

Manual Updates

Charlotte Lunn, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".

"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.

Marketplace Information

The service features exceeding 100 million shoppers, with 18 million British users.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This is not the initial instance when a surprising modification within the service has received backlash: previously, the platform withdrew an update concerning shipment methods following member complaints.

Barbara Mccoy
Barbara Mccoy

A tech journalist and digital strategist with a passion for uncovering innovative gadgets and sharing practical tech advice.